Fairly large hotel, all in all nice service!!

Poolside bar with good drinks.

The hotel is well-maintained. the staff at reception and restaurants are absolutely courteous. - the rooms are spacious and equipped with tea/coffee making facilities and fridges. - the central location is perfect, just a short walk from Surfing. - It is located in a truly relaxing area. - the restaurant serves pretty good dinner. - Overall, it is the venue of choice in Kata Beach.

very friendly and caring staff (which you do not have often there from my experience), good location ( short walk to beach and kata town. Restaurants and shopping very close to hotel), room was clean and nice.

Nice pool, pretty good location for a non-beach front hotel. Tour agency just below the pool has many options, good price and a very pleasant lady.

Very basic bathroom and it's amenities. Staff does not speak english very well so can't have a real conversation to get any doubts in case you wanna ask about something different they don't understand - so the most you can do is ask for the name of things.

The breakfast here is tasty with a wide variety of options, and the super deluxe room has all the essential facilities.

The place has a great location and offers a delicious breakfast with a variety of tropical fruits and a selection of European and Asian dishes to choose from.

Location, helpful friendly staff. The pool looked inviting but we did not use it.

We made the mistake of booking a double standard room. Access to the room was past the restaurant toilets and featured an unopenable window looking onto a wall one metre away. The bathroom had a simple shower in the centre not screened off from the toilet or basin. Non standard rooms appeared much better. We strongly recommend against booking a 'standard' room at the Serene.

Relaxing place, it was impeccably clean and had very attentive staff from the first moment all staff member were very kind and helpful. We appreciated staying here and would stay here again.

Excellent location close to the center of Kata, making it easy to get around. Well-renovated units with stunning views and clean bathrooms. - Friendly and accommodating staff. - Restaurant offers a variety of food options.

I stayed here with my family, 4 daughters and two friends, was charged 800 Baht for extra beg, which is expensive compared to other places we stayed. Rooms are very spacious all with pool views, which is excellent! Pools very good in nice grounds, pool bar playing music, not too loud!Just a short walk, minutes, to nice places to eat, good Pizza just down road on corner. Shops, just a small parade, around the corner. Kata beach only 5 minute walk, there had been a storm when we arrived so beach appeared very dirty, with lots of rubbish washed up on it. good location but not for a long stay!

ants in the rooms, got everywhere. staff's English not great, and this at times came acrosss as being rude!

Large rooms and 2 nice swimming pools

Was there over christmas and signed up for the gala dinner on christmas eve which probably wasnt worth what we paid for it.

the room we stayed in was newly remodelled with a nicely designed bathroom. Abundant and savoury morning meal served in the restaurant. 3. the location is beautiful, in a really relaxing area. 4. Smooth check-in and late check-out were appreciated.

good distance from the centre, only a short stroll from the beach and nice pool for kids

my kids really enjoyed staying in Serene Resort especially the swimming pools ;)

so many bugs and mosquitoes in the room

The rooms had air conditioning, the staff at the reception and restaurants were incredibly helpful, and the location near the dining area was wonderful.